Panasonic – TDA100
Easy to use navigation keys allow fast, one touch access to
multiple phone system functions. The ergonomically designed
navigation keys make it highly intuitive to go through phone
system feature menus.
Navigation Keys
One-touch function access programmable soft keys save time
and effort. These keys can be used to store telephone
numbers, or access frequently used phone system features.
The dual colour Red/Green LEDs give visual indication of
accessed feature status as well as the status of colleagues
(Idle, Busy).
Programmable Keys
The IP and digital telephones have multiple points of
adjustment for maximum visibility at any angle.
Multi Step Tilt Angle
Visual feedback on the user-friendly LCD display makes it
easier to handle calls and perform other tasks. Use it to view a
variety of information (see partial list below) or to access the
IP-Enabled PBX system’s many features. Users can also
make calls by simply following the visual prompts shown on
the display. The display can show items such as:
– Incoming caller’s name and number
– Message waiting, absent messages, feature settings
– Log of incoming and outgoing calls (Call Log)
– System/personal speed dialling
– Extension lists
– Call Duration
– Menu of system features
– Time and date
Alphanumeric Display
Optional Bluetooth module for the KX-DT346 and KX-DT343
digital telephones as well as the KX-NT300 series IP
telephones to provide wireless headset support. In addition,
the built-in headset jack, with your choice of headset (optional),
allows you to keep your hands free while taking important
telephone calls, giving you the freedom and flexibility to work on
your PC or take notes etc.
Hands Free Convenience
The NT300 Series IP terminals connect directly into your data
network, and provide IP-Telephony features with enhanced
levels of functionality and comfort. Users can easily connect
their PCs and work laptops to the company Local Area Network
(LAN) using the built-in 2-Port Ethernet switch on the back of
the IP telephones – reducing desktop cable clutter.
Integration with Data Network
Phone Assistant Productivity
Application Suite
Empower Remote Workers using IP Softphone
The Panasonic Phone Assistant productivity software suite is a
highly intuitive PC based application suite that blends powerful
point and click telephony together with screen based presence,
availability, integration with Microsoft Outlook®, integration with
popular TAPI enabled CRM desktop tools(e.g. ACT, Goldmine,
TwixTel), and a variety of collaboration tools to simplify and
enhance real-time communications for business telephony
users.
Phone Assistant – intuitive user interface View presence
& availability.
All applications – when used together can significantly enhance enterprise business productivity and help propel your business to the next level.
Targeting all areas for enhancements – Phone Assistant productivity suite includes:
| Products | Helps you visually control all your communications from your PC. Remote telephony is possible via optional Softphone module Benefits |
Targeted Solution |
| Phone Assistant Pro | Point and click telephony for desk based or remote workers |
|
| Phone Assistant Status Pro Phone Assistant Manager |
Team supervisors to monitor employees’ call activities, or Operators to handle call traffic Web based system administration |
Helps you to visually manage all your team member’s telephony activities or for operators to handle business call traffic Helps quickly administer your PBX from any networked PC with a web browser |
KX-TDA100 and KX-TDA200 system users can leverage highly intuitive PC
based software applications that blend powerful point and click telephony
together with screen based presence, availability, Microsoft® Outlook® and
Exchange® integration, IP camera integration, and a variety of
collaboration tools to simplify and enhance real-time communications for
business telephony users.
An easy to use CTI application for
customers using Microsoft®
Outlook®. The software allows
users to easily dial contact phone
numbers and receive incoming call
pop-up alerts. (Requires digital
proprietary phones with optional
USB module to interface with the PC)
PC Console provides company
operators with a powerful tool for
improving call-handling,efficiency
and customer service. PC Console
displays information about caller
on the PC screen even before the
operator takes the call making it
easier for operators to prioritise incoming calls, so important
customers are never kept waiting. Operators can quickly see
which extensions are busy and which are free, and can transfer
calls and perform other duties using simple drag-and-drop and
point-and-click operations.
Supporting industry Standard CTI interfaces – Panasonic’s IP-Enabled
KX-TDA100 and KX-TDA200 PBX’s support a large number of software
applications ranging from standard “Screen Pops” to integrating Customer
Relationship Management (CRM) systems and many more – all designed to
intelligently and efficiently handle your business calls.
Computer Telephony Integration (CTI)
Computer Telephony Integration (CTI) is the technology that
brings the best of telephony and computers together –
providing powerful and simple productivity enhancements.
Panasonic’s KX-TDA100 and KX-TDA200 PBX’s support CTI
integration via the two mature industry standards:
• Telephony Application Programming Interfac (TAPI), and
• Computer Supported Telecommunications Applications
(CSTA)
Benefits of CTI
CTI
Server
CTI
Proprietary
Telephone
TDA Hybrid
IP PBX
Proprietary
Telephone
CTI Application CTI Application
PC Console
PC Phone Software Add-in for Microsoft®
Multiple telephony applications can be implemented leveraging Outlook®
TAPI and CSTA interfaces to augment business communica
tion capabilities and provide software productivity applications
for your businesses. KX-TDA100 and KX-TDA200 PBX’s can
support a myriad of productivity applications that cover all
aspects of business requirements. These include among
others:
• Offices – Incoming call display (Screen Pop), Busy caller
display, Dial from MS Outlook, Call accounting etc.
• Contact Centre – Incoming call display, CRM database
integration, Agent Log-in/Log out, ACD reporting etc.
• Hotels – Room availability, check-in/check out, Billing etc.





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